Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Dropped webhooks to customer systems in ie1 in all products sending webhooks including voice, messaging, debugger and others.
Incident
Report for Twilio
Resolved
Dropped webhooks has been resolved for all products sending webhooks including voice, messaging, debugger and others. They are operating normally at this time.
Update
We are monitoring partial recovery on the issue impacting Webhooks to customer systems in IE1. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We are monitoring partial recovery on the issue impacting Webhooks to customer systems in IE1. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are monitoring partial recovery on the issue impacting Webhooks to customer systems in IE1. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to investigate and have discovered that Conference, TwiML and Text-to-Speech products were affected by the dropped webhooks issue. We are continuing to monitor for any further issues. We will provide another update in 2 hours.
Update
We are continuing to investigate and have discovered that Conference, TwiML and Text-to-Speech products were affected by the dropped webhooks issue. We are continuing to monitor for any further issues.
Update
We are continuing to monitor for any further issues.
Monitoring
We are monitoring partial recovery on the issue impacting Webhooks to customer systems in IE1. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are monitoring partial recovery on the issue impacting Webhooks to customer systems in IE1. We will update in 1 hour or as sson as more information becomes available
Update
We are investigating an issue Dropped webhooks to customer systems in ie1 in all products sending webhooks including voice, messaging, debugger and others. We expect to provide another update in 1 hour or as soon as more information becomes available
Investigating
Our monitoring systems have detected a potential issue Dropped webhooks to customer systems in ie1 in all products sending webhooks including voice, messaging, debugger and others. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VOICE US1 (Conference US1, Text-to-Speech US1, TwiML US1) and PROGRAMMABLE MESSAGING (SMS).