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        SMS Delivery Failures to Zimbabwe Econet

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery failures to Zimbabwe Econet's network. This incident has been resolved.
        Posted Jul 24, 2020 - 20:01 PDT

        Monitoring

        We are observing successful SMS delivery to Zimbabwe Econet's network for the last 120 minutes. We will continue to monitor to ensure a full recovery.
        Posted Jul 24, 2020 - 19:18 PDT

        Identified

        Our carrier partner has identified the SMS delivery failure issue to Zimbabwe Econet's network and is currently working on resolving it. We will continue to follow up and provide an update as soon as we have additional information.
        Posted Jul 24, 2020 - 14:23 PDT

        Update

        We are continuing to investigate this issue with SMS delivery failures to Zimbabwe Econet network. Our engineers continue to work with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Jul 24, 2020 - 10:18 PDT

        Update

        We are continuing to investigate this issue with SMS delivery failures to Zimbabwe Econet network. Our engineers continue to work with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Jul 24, 2020 - 08:22 PDT

        Update

        We are experiencing SMS delivery failures when sending messages to Zimbabwe Econet network. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Jul 24, 2020 - 07:22 PDT

        Investigating

        Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 24, 2020 - 07:10 PDT