Authy Reporting API Events Not Being Recorded to Elastic Search

Incident Report for Twilio

Resolved

We had identified an issue with the Authy Reporting API where events were not being recorded to Elastic Search. Our engineering team has resolved the issue and the Reporting API is now fully operational.

Posted Aug 06, 2020 - 13:49 PDT

Investigating

Our monitoring systems have detected a potential Authy issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 06, 2020 - 13:35 PDT

This incident affected: ACCOUNT SECURITY (Authy 2FA).