Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Message Log Delays via Console and API
Incident
Report for Twilio
Resolved
We are no longer observing delays in Message Log access via the Console and API. This incident is now resolved.
Update
We are no longer observing delays in Message Log access via the Console and API. This incident is now resolved.
Update
We are observing recovery in Message Log access via the Console and API for a subset of customers. We will continue to monitor the situation before we mark the incident as fully resolved. We will provide another update in 1 hour or as soon as more information becomes available.
Monitoring
We are no longer observing message Log Delays via Console and API. We will continue to monitor the situation before we mark the incident as fully resolved.
Update
A subset of customers is experiencing delays when attempting to access the Message Logs either via the Console or API. Our engineers have identified the issue and working to restore service. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
A subset of our customers are experiencing delays when they try to access their message logs. Our engineers are investigating. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PROGRAMMABLE MESSAGING (MMS, SMS, Messaging Channels).