SMS Delivery Delays to XL Axiata Indonesia

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays when sending SMS to XL Axiata Indonesia. This incident has been resolved.

Posted Jul 01, 2020 - 00:10 PDT

Monitoring

SMS are now getting delivered properly to XL Axiata Indonesia. Our engineers are continuing to monitor the situation and will provide another update as soon as we confirm the issue is completely resolved.

Posted Jun 30, 2020 - 23:32 PDT

Update

We are continuing to work with our carrier partner to resolve the issue. We will provide additional updates as soon as possible.

Posted Jun 30, 2020 - 23:18 PDT

Update

We are continuing to work with our carrier partner to resolve the issue. We will provide additional updates as soon as possible.

Posted Jun 30, 2020 - 19:17 PDT

Update

We are continuing to work with our carrier partner to resolve the issue. We will provide additional updates as soon as possible.

Posted Jun 30, 2020 - 17:22 PDT

Investigating

We are observing SMS delivery delays to the XL Axiata network in Indonesia. Our engineers are working with our carrier partner to resolve this issue.

Posted Jun 30, 2020 - 16:28 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).