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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delay to Rogers Wireless Network in Canada via subset of Longcodes (302-370)
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Rogers Wireless Network in Canada via subset of Longcodes (302-370). This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Rogers Wireless Network in Canada via subset of Longcodes (302-370). We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delay to Rogers Wireless Network in Canada via subset of Longcodes (302-370). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delay to Rogers Wireless Network in Canada via subset of Longcodes (302-370). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
Update
We are experiencing SMS delivery delay to Rogers Wireless Network in Canada via subset of Longcodes (302-370). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delay to Rogers Wireless Network in Canada via subset of Longcodes (302-370). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Long Code, North America).