We are no longer experiencing call failures to Brazil phone numbers. This issue is now resolved.
Posted May 13, 2021 - 09:16 PDT
Monitoring
We have started seeing recovery for inbound calls to Brazil phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted May 13, 2021 - 07:38 PDT
Update
We are observing inbound call failures to Brazil phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted May 13, 2021 - 07:16 PDT
Investigating
Our monitoring systems have detected a potential issue with inbound calls failures to Brazil phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted May 13, 2021 - 07:10 PDT
This incident affected: CARRIER NETWORK (Voice, Latin America).
