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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to ISP Telecom network in US via Subset of Shortcodes
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted May 14, 2024 - 05:33 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending to ISP Telecom network in US via Subset of Shortcodes. Our engineers are monitoring the recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 14, 2024 - 03:41 PDT
      Investigating
      We are experiencing SMS delivery delays when sending to ISP Telecom network in US via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted May 14, 2024 - 02:53 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America) and PROGRAMMABLE MESSAGING (SMS).
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