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        SMS Delivery Delays to ISP Telecom network in US via Subset of Shortcodes
        Incident Report for Twilio
        Resolved
        This incident has been resolved.
        Posted May 14, 2024 - 05:33 PDT
        Monitoring
        We are observing recovery in SMS delivery delays when sending to ISP Telecom network in US via Subset of Shortcodes. Our engineers are monitoring the recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 14, 2024 - 03:41 PDT
        Investigating
        We are experiencing SMS delivery delays when sending to ISP Telecom network in US via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted May 14, 2024 - 02:53 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America) and PROGRAMMABLE MESSAGING (SMS).
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