Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Delivery issue in US for messages sent from Shortcodes
      Incident Report for Twilio
      Resolved
      The issue has been resolved and all systems are operating normally
      Posted Aug 08, 2018 - 20:39 PDT
      Monitoring
      We are seeing recovery in Short Code delivery issues towards T-mobile and Verizon handsets. Our engineering team will continue to monitor the service.
      Posted Aug 08, 2018 - 19:53 PDT
      Identified
      Our engineering team is continuing to work with our carrier partner to resolve Short Code delivery issues towards T-mobile and Verizon handsets. We will provide next update in 30 minutes.
      Posted Aug 08, 2018 - 19:25 PDT
      Update
      We continue to work with our carrier partner to resolve Short Code delivery issues towards T-mobile and Verizon handsets. We will provide next update in 30 minutes.
      Posted Aug 08, 2018 - 18:47 PDT
      Investigating
      Our engineering team is investigating an issue with delivery of messages from short codes in US towards T-Mobile and Verizon. Our engineers have escalated with the carrier partner and carrier partner is investigating the issue.
      Posted Aug 08, 2018 - 18:16 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).