SMS Delivery Delays and Failures on MTN Syria

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery to the MTN Network in Syria. This incident has been resolved.

Posted Apr 14, 2022 - 06:20 PDT

Monitoring

We are observing successful SMS delivery to the MTN Network in Syria. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours, or as soon as more information becomes available.

Posted Apr 14, 2022 - 04:26 PDT

Update

We are continuing to experience SMS delivery delays and failures to the MTN Network in Syria Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours, or as soon as more information becomes available.

Posted Apr 14, 2022 - 02:28 PDT

Investigating

We are experiencing SMS delivery delays and failures to the MTN Network in Syria Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour, or as soon as more information becomes available.

Posted Apr 14, 2022 - 01:31 PDT