Inbound Call Failures to a Subset of Twilio Trinidad and Tobago Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Trinidad and Tobago phone numbers has been resolved, and the service is functioning normally at this time.

Posted May 03, 2024 - 12:51 PDT

Monitoring

We have started seeing recovery for inbound calls to Twilio Trinidad and Tobago phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 03, 2024 - 10:48 PDT

Update

We continue to experience inbound call failures to Twilio Trinidad and Tobago phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted May 02, 2024 - 17:55 PDT

Update

We continue to experience inbound call failures to Twilio Trinidad and Tobago phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted May 02, 2024 - 01:54 PDT

Update

We continue to experience inbound call failures to Twilio Trinidad and Tobago phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted May 01, 2024 - 17:54 PDT

Update

We are continuing to experience inbound call failures to Twilio Trinidad and Tobago phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted May 01, 2024 - 13:54 PDT

Update

We are still experiencing inbound call failures to Twilio Trinidad and Tobago phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 01, 2024 - 11:54 PDT

Investigating

We are experiencing inbound call failures to Twilio Trinidad and Tobago phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 01, 2024 - 10:45 PDT

This incident affected: CARRIER NETWORK (Voice, Latin America).