Inbound calls failing to Indonesia numbers

Incident Report for Twilio

Resolved

We detected an increase in failures of inbound calls to Twilio's Indonesia mobile numbers. Landline numbers are not affected. Our carrier partner has resolved the issue, all traffic operating as normal.

Posted Dec 06, 2018 - 23:20 PST

Monitoring

We detected an increase in failures of inbound calls to Twilio's Indonesia mobile numbers. Landline numbers are not affected. Our carrier partner has resolved the issue, we will continue to monitor the situation.

Posted Dec 06, 2018 - 22:38 PST

Investigating

We have detected an increase in failures of inbound calls to Twilio's Indonesia numbers in the mobile range. Landline numbers are not affected. Our engineers are working with our carrier partner to resolve the issue and will provide more information as soon as available.

Posted Dec 06, 2018 - 22:10 PST

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).