We are no longer experiencing errors when sending Outbound Messages via WhatsApp. This incident has been resolved.
Posted Sep 29, 2025 - 08:58 PDT
Monitoring
We are observing recovery in Outbound Messages via WhatsApp. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 29, 2025 - 06:33 PDT
Update
We are continuing to observe errors when sending outbound messages via WhatsApp. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 29, 2025 - 05:49 PDT
Investigating
We are observing multiple WhatsApp permission denied errors for customers trying to send messages. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 29, 2025 - 04:52 PDT
This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).
