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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
System Metrics
Intermittent Issues While Purchasing Phone Number Through Console or Using API
Incident
Report for Twilio
Resolved
We are no longer observing issues with the ability to purchase phone numbers. This incident has been resolved.
Update
The ability to purchase phone numbers is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Monitoring
The ability to purchase phone numbers is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
We are seeing intermittent issues while purchasing phone numbers. We noticed that API requests to purchase numbers are timing out without an error code returned. Also, when clicking 'Buy Number' in console, the button spins before resetting back to 'Buy Number'. Our engineers are actively investigating the issue and we expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are seeing intermittent issues while purchasing phone numbers. We noticed that API requests to purchase numbers are timing out without an error code returned. Also, when clicking 'Buy Number' in console, the button spins before resetting back to 'Buy Number'. Our engineers are actively investigating the issue and we expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are seeing intermittent issues while purchasing phone numbers. We noticed that API requests to purchase numbers are timing out without an error code returned. Also, when clicking 'Buy Number' in console, the button spins before resetting back to 'Buy Number'. Our engineers are actively investigating the issue and we expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with purchasing phone numbers Through Console and API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: DEVELOPER TOOLS (Console, REST API).