SMS Delivery Delays to Mascom in Botswana

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery delays when sending messages to Mascom in Botswana. This incident has been resolved.

Posted Apr 05, 2025 - 08:32 PDT

Update

We are observing recovery in SMS delivery delays when sending messages to Mascom in Botswana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 05, 2025 - 07:36 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Mascom in Botswana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 05, 2025 - 05:43 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Mascom in Botswana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 05, 2025 - 03:52 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Mascom in Botswana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 05, 2025 - 01:50 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).