Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Shortcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery report delays to multiple networks in the US for a subset of shortcodes. This incident has been resolved.
Update
We are experiencing message delivery report delays when sending to multiple networks in the US for a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing message delivery report delays when sending to multiple networks in the US for a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected an issue with SMS delivery report delays to multiple networks in the US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).