Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
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Issues related to Zipwhip's Services
System Metrics
SMS Delivery Delays and Failures from Twilio to Multiple Networks in Portugal
Incident
Report for Twilio
Resolved
The incident has been resolved and SMS delivery from Twilio to affected networks in Portugal is operating normally.
Monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to network subscribers on multiple networks in Portugal and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to network subscribers on multiple networks in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to network subscribers on multiple networks in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to network subscribers on multiple networks in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Portugal. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Portugal. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Europe).