Delays in some inbound shortcode messages and message delivery receipts to Sprint in US

Incident Report for Twilio

Resolved

We have confirmed that inbound shortcode messages and message delivery receipts to Sprint are operational.

Posted Jul 04, 2018 - 22:46 PDT

Update

We have confirmed that inbound shortcode messages and message delivery receipts to Sprint are operational.

Posted Jul 04, 2018 - 21:26 PDT

Update

We are continuing to investigate this issue with our carrier partners. We will provide another update in 4 hours.

Posted Jul 04, 2018 - 19:56 PDT

Update

We are continuing to investigate this issue with our carrier partners. We will provide another update in 1 hour.

Posted Jul 04, 2018 - 18:47 PDT

Investigating

We are currently experiencing inbound shortcode message and message delivery receipt delays for some of the traffic to Sprint handsets in the US. Our engineers are working with our carrier partner to restore service. We will provide an update in 30 minutes.

Posted Jul 04, 2018 - 18:08 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).