Voice Connection Errors

Incident Report for Twilio

Resolved

Voice connection errors has been resolved and it is operating normally at this time.

Posted Jul 22, 2026 - 13:39 PDT

Update

Our engineers have implemented a fix and are contiuning to monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 22, 2026 - 11:45 PDT

Update

We also determined that this issue is also impacting Flex. Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 22, 2026 - 09:54 PDT

Monitoring

A fix has been implmented and we are monitoring the results.

Posted Jul 22, 2026 - 07:35 PDT

Identified

Our engineers have identified the issue and are working to deploy a fix.

Posted Jul 22, 2026 - 07:20 PDT