Twilio Status Page
Check here for updates about Twilio’s service availability and the status of telecom carriers globally.
Subscribe to get real-time updates via email, RSS, Slack, and more.
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
MAINTENANCE UPDATE NOTIFICATIONS
UPCOMING MAINTENANCE
External carriers often notify us when they will be conducting maintenance.
Subscribe for updates so you’ll know ahead of time about potential service disruptions.
SYSTEM METRICS
Stay up to date on the speed at which you connect.
Know more, so you can do more.
Intermittent failure messages when submitting a ticket through console
Incident Report for Twilio
Resolved
We are no longer experiencing an error when trying to submit a ticket through the console. This incident has been resolved.
Posted Sep 07, 2020 - 08:10 PDT
Update
We are continuing to investigate the issue that causes the error "Failed to create a ticket" when trying to submit a ticket through the console. The tickets are still being created, despite this error. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 07, 2020 - 06:29 PDT
Investigating
We are currently seeing some cases of the error "Failed to create a ticket" when trying to submit a ticket through console. The tickets are still being created, despite this error. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 07, 2020 - 05:27 PDT
This incident affected: TWILIO PLATFORM (Console).