We are no longer experiencing SMS delivery delays when sending messages to multiple US networks from a subset of Twilio shortcodes. This incident has been resolved.
Posted Aug 02, 2021 - 08:35 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to multiple US networks from a subset of Twilio shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 02, 2021 - 06:46 PDT
Investigating
Our monitoring systems have detected a potential issue with SMS delivery delay to multiple US networks from a subset of shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Aug 02, 2021 - 06:19 PDT
This incident affected: CARRIER NETWORK (SMS Short Code, North America).
