Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Unable to Recharge Funds; Accounts Suspended

        Incident Report for Twilio

        Resolved

        All services are operating normally.
        Posted Aug 31, 2018 - 16:48 PDT

        Identified

        We've identified an issue with our payment system causing accounts to go to a suspended state. Charges and Recharges were unable to be processed. Our engineers are actively working to resolve.
        Posted Aug 31, 2018 - 13:17 PDT
        This incident affected: TWILIO PLATFORM (Billing).