Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Outbound Call Failures to South Africa Vodacom Network
Incident
Report for Twilio
Resolved
The issue affecting outbound call failures originating from South Africa Twilio numbers to South Africa's Vodacom network for a small subset of Twilio customers has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for outbound call failures originating from South Africa Twilio numbers to South Africa's Vodacom network for a small subset of Twilio customers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are still observing outbound call failures originating from South Africa Twilio numbers to South Africa's Vodacom network for a small subset of Twilio customers. We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We are still observing outbound call failures originating from South Africa Twilio numbers to South Africa's Vodacom network for a small subset of Twilio customers. We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are still observing outbound call failures originating from South Africa Twilio numbers to South Africa's Vodacom network for a small subset of Twilio customers. We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still observing outbound call failures originating from South Africa Twilio numbers to South Africa Vodacom network for a small subset of Twilio customers. We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Update
We are observing outbound call failures originating from South Africa Twilio numbers to South Africa Vodacom network for a small subset of Twilio customers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with outbound call failures to South Africa Vodacom network for a small subset of Twilio customers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, Middle East & Africa).