Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Lookup Identity Match Failures For US Numbers
      Incident Report for Twilio
      Resolved
      We are no longer experiencing issues with the Identity Match API for US phone numbers. This incident has been resolved.
      Posted Jun 06, 2023 - 00:48 PDT
      Monitoring
      The Identity Match API for US phone numbers now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Posted Jun 05, 2023 - 23:01 PDT
      Identified
      We are experiencing intermittent issues with the Identity Match API for US phone numbers. Our engineers are working with our carrier partner to resolve the issue as quickly as possible. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Jun 05, 2023 - 22:01 PDT
      This incident affected: CARRIER NETWORK (Lookup Identity Match).
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