Lookup Identity Match Failures For US Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing issues with the Identity Match API for US phone numbers. This incident has been resolved.

Posted Jun 06, 2023 - 00:48 PDT

Monitoring

The Identity Match API for US phone numbers now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 05, 2023 - 23:01 PDT

Identified

We are experiencing intermittent issues with the Identity Match API for US phone numbers. Our engineers are working with our carrier partner to resolve the issue as quickly as possible. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 05, 2023 - 22:01 PDT

This incident affected: CARRIER NETWORK (Lookup Identity Match).