We are no longer experiencing delivery delays from network subscribers to a subset of Twilio phone numbers in Australia. This incident has been resolved.
Posted Jan 13, 2026 - 22:55 PST
Monitoring
We are observing recovery in SMS delivery delays from network subscribers to a subset of Twilio phone numbers in Australia. We will continue monitoring the service to ensure full recovery and will provide another update within 2 hours or sooner as more information becomes available.
Posted Jan 13, 2026 - 20:51 PST
Update
We are currently experiencing SMS delivery delays from network subscribers to a subset of Twilio phone numbers in Australia. Our engineers are actively working with our carrier partner to resolve the issue. We will provide another update within 4 hours or sooner as more information becomes available.
Posted Jan 13, 2026 - 20:08 PST
Update
We are currently experiencing SMS delivery delays from network subscribers to a subset of Twilio phone numbers in Australia. Our engineers are actively working with our carrier partner to resolve the issue. We will share another update within 2 hours or sooner as more information becomes available.
Posted Jan 13, 2026 - 18:10 PST
Investigating
We are experiencing SMS delivery delays from network subscribers to a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 13, 2026 - 17:09 PST
This incident affected: CARRIER NETWORK (SMS, APAC).