Inbound Call Failures to Hungary, France and Norway via Subset of Twilio Numbers.

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Hungary, France and Norway via subset of Twilio Numbers has been resolved, and the service is functioning normally at this time.

Posted Dec 16, 2022 - 10:32 PST

Monitoring

We have started seeing recovery for inbound calls to Hungary, France and Norway via subset of Twilio Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Dec 16, 2022 - 10:09 PST

Update

The issue causing inbound call failures to Hungary, France and Norway via subset of Twilio Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 16, 2022 - 09:34 PST

Identified

The issue causing inbound call failures to Hungary, France and Norway via subset of Twilio Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 16, 2022 - 08:41 PST

Investigating

We are observing inbound call failures to multiple countries via subset of Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 16, 2022 - 08:05 PST

This incident affected: CARRIER NETWORK (Voice, Europe).