Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      MMS delivery delays in North America
      Incident Report for Twilio
      Resolved
      All systems are operating normally at this time.
      Posted Oct 21, 2018 - 17:09 PDT
      Monitoring
      We're seeing a recovery in MMS delivery. New messages are being delivered normally. There is, however, a backlog of messages yet to be delivered. We'll continue to monitor the situation until the backlogs have cleared.
      Posted Oct 21, 2018 - 16:50 PDT
      Update
      We are continuing to investigate this issue.
      Posted Oct 21, 2018 - 16:27 PDT
      Investigating
      We are currently experiencing delivery delays of up to one hour in sending and receiving multi-media messages (MMS) over long codes in the US and Canada. Shortcode MMS is operating normally. Our engineers are working on it, and we'll provide further updates as more information becomes available.
      Posted Oct 21, 2018 - 16:22 PDT
      This incident affected: PROGRAMMABLE MESSAGING (MMS).