Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to Russia Beeline over Alphanumeric Sender ID

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays sending messages to Russia Beeline over registered Alphanumeric Sender IDs. This incident has been resolved.
        Posted Apr 14, 2021 - 09:07 PDT

        Monitoring

        We are observing recovery on SMS delivery delays to Russia Beeline over a subset of registered Alphanumeric Sender IDs. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 14, 2021 - 07:07 PDT

        Update

        We are observing recovery on SMS delivery delays to Russia Beeline over a subset of registered Alphanumeric Sender IDs. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 14, 2021 - 07:05 PDT

        Update

        The issue causing SMS delivery delays to Russia Beeline over a subset of registered Alphanumeric Sender IDs has been identified. We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 14, 2021 - 05:33 PDT

        Identified

        The issue causing SMS delivery delays to Russia Beeline over a subset of registered Alphanumeric Sender IDs has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 14, 2021 - 04:33 PDT

        Monitoring

        We are observing recovery on SMS delivery delays to Russia Beeline over a subset of registered Alphanumeric Sender IDs. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 14, 2021 - 04:19 PDT

        Update

        We are experiencing SMS delivery delays to Russia Beeline over a subset of registered Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 14, 2021 - 03:48 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Programmable SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Apr 14, 2021 - 03:37 PDT
        This incident affected: CARRIER NETWORK (SMS, Europe).