SMS Delivery Delays from Twilio to Sky United Kingdom

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to Sky network subscribers in the United Kingdom is operating normally.

Posted Aug 14, 2026 - 05:54 PDT

Update

We have observed a recovery in SMS delivery from Twilio to Sky network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 14, 2026 - 05:09 PDT

Update

We have observed a recovery in SMS delivery from Twilio to Sky network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 14, 2026 - 01:09 PDT

Monitoring

We have observed a recovery in SMS delivery from Twilio to Sky network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 13, 2026 - 23:08 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Sky network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 13, 2026 - 19:14 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Sky network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 13, 2026 - 15:09 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Sky network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 13, 2026 - 13:00 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from Twilio to Sky network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 13, 2026 - 12:00 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to Sky network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 13, 2026 - 11:49 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).