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        SMS Delivery Delays From a Subset of Twilio Short Codes to Multiple Networks in Colombia

        Incident Report for Twilio

        Identified

        Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 11, 2026 - 13:21 PDT

        Investigating

        Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 11, 2026 - 12:19 PDT
        This incident affects: CARRIER NETWORK (SMS, Latin America).
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