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        SMS Delivery Failures on Kenya Airtel

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery failures on the Airtel network in Kenya. This incident has been resolved.
        Posted Mar 08, 2020 - 03:35 PDT

        Monitoring

        We are observing successful delivery on the Airtel network in Kenya. We will continue to monitor to ensure a full recovery.
        Posted Mar 08, 2020 - 01:46 PST

        Update

        We are continuing to investigate this issue.
        Posted Mar 08, 2020 - 01:44 PST

        Update

        We are continuing to investigate this issue with our carrier partner. We will provide an update in 4 hours or as soon as additional information is available.
        Posted Mar 07, 2020 - 22:00 PST

        Update

        We are continuing to investigate this issue with our carrier partner. We will provide an update in 4 hours or as soon as additional information is available.
        Posted Mar 07, 2020 - 18:04 PST

        Update

        We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 07, 2020 - 14:30 PST

        Update

        We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 07, 2020 - 10:02 PST

        Update

        We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 07, 2020 - 06:12 PST

        Update

        We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 07, 2020 - 02:10 PST

        Update

        We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 06, 2020 - 22:09 PST

        Update

        We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 06, 2020 - 18:02 PST

        Update

        We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available
        Posted Mar 06, 2020 - 16:01 PST

        Investigating

        We are experiencing delivery failures on the Airtel network in Kenya. We had considered this to be resolved, but the issue continues. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Mar 06, 2020 - 13:23 PST
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