SMS Delivery Delays to a Subset of Twilio Switzerland Phone Numbers

Incident Report for Twilio

Resolved

We have fully investigated the SMS delivery delays when receiving messages to a Subset of Twilio Switzerland Phone Numbers, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Sep 14, 2022 - 06:12 PDT

Investigating

We are experiencing SMS delivery delays when receiving messages to a Subset of Twilio Switzerland Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 14, 2022 - 05:56 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).