SMS Delivery Delays to Indonesia Over Indosat (510-01)

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Indonesia over Indosat (510-01). This incident has been resolved.

Posted May 25, 2021 - 02:41 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to to Indonesia over Indosat (510-01). We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 25, 2021 - 00:49 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Indonesia over Indosat (510-01). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 25, 2021 - 00:24 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Indonesia over Indosat (510-01). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 24, 2021 - 22:37 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Indonesia over Indosat (510-01). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 24, 2021 - 21:37 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).