SMS Delivery Delays to AT&T Mexico

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to AT&T Mexico. This incident has been resolved.

Posted Jul 13, 2022 - 12:42 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to AT&T Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 13, 2022 - 10:43 PDT

Update

We are still experiencing SMS delivery delays when sending messages to AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 13, 2022 - 08:47 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 13, 2022 - 07:47 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America).