Intelligent Discovery Assistant causes Messaging Insights Console UI page to crash for some of the Messaging accounts

Incident Report for Twilio

Resolved

Intelligent Discovery Assistant causes Messaging Insights Console UI page to crash has been resolved and Console is operating normally at this time.

Posted Sep 19, 2024 - 11:57 PDT

Update

Our engineers have identified the issue with Intelligent Discovery Assistant that is causing Messaging Insights Console UI page to crash for some of the Messaging accounts. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 19, 2024 - 10:31 PDT

Identified

Our engineers have identified the issue with Intelligent Discovery Assistant that is causing Messaging Insights Console UI page to crash for some of the Messaging accounts. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 19, 2024 - 09:33 PDT

Investigating

Our engineers are investigating an issue with Intelligent Discovery Assistant that is causing Messaging Insights Console UI page to crash for some of the Messaging accounts.

Posted Sep 19, 2024 - 08:59 PDT

This incident affected: DEVELOPER TOOLS (Console).