Message delivery issues between Twilio US and Canada Toll-Free numbers and AT&T and Sprint

Incident Report for Twilio

Resolved

This incident has been resolved and all systems are operating normally. Messages queued during the incident were delivered with a delay.

Posted Jun 13, 2018 - 21:01 PDT

Identified

We are experiencing delivery issues for inbound and outbound messages between Twilio US and Canada Toll-free numbers and AT&T and Sprint. We are working with our carrier partner to resolve the issue. Next update in 1 hour.

Posted Jun 13, 2018 - 20:30 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).