Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Email in Flex Outbound Emails Delayed

        Incident Report for Twilio

        Resolved

        Elevated latencies in outbound emails has been resolved and Email in Flex is operating normally at this time.
        Posted Aug 01, 2024 - 14:44 PDT

        Update

        Elevated latencies in outbound emails for Email in Flex customers is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 01, 2024 - 13:34 PDT

        Monitoring

        Elevated latencies in outbound emails for Email in Flex customers is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Aug 01, 2024 - 12:58 PDT

        Update

        We are still observing elevated latencies for outbound emails for Email in Flex customers. The team is actively investigating, and we will provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 01, 2024 - 09:46 PDT

        Update

        We are still observing elevated latencies for outbound emails for Email in Flex customers. The team is actively investigating, and we will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 01, 2024 - 07:48 PDT

        Update

        We are observing elevated latencies for outbound emails for Email in Flex customers. The team is actively investigating and we will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 01, 2024 - 06:50 PDT

        Update

        We are observing elevated latencies for outbound emails for Email in Flex customers. The team is actively investigating and we will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 01, 2024 - 06:47 PDT

        Investigating

        We've become aware of a potential issue with Conversations fail to process email send operations. Our engineering team has been a
        Posted Aug 01, 2024 - 06:37 PDT
        This incident affected: FLEX (Flex Conversations).