Scheduled maintenance
Twilio Services
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System Metrics
SMS Delivery Delays And Failures on XL Network in Indonesia for a Subset of Alphanumeric Sender IDs
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays and failures on XL Network in Indonesia for a Subset of Alphanumeric Sender IDs. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays and failures on XL Network in Indonesia for a Subset of Alphanumeric Sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays and failures on XL Network in Indonesia for a Subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays and failures on XL Network in Indonesia for a Subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).