Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Outbound Toll-Free SMS Delivery Delays to Verizon Network in US
Incident
Report for Twilio
Resolved
We are no longer experiencing outbound Toll-Free SMS delivery delays to Verizon Network. This incident has been resolved.
Monitoring
We are observing successful outbound Toll-Free SMS delivery delays to Verizon Network in the US 60 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Update
We are experiencing outbound Toll-Free SMS delivery delays to Verizon Network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available
Update
We are experiencing outbound Toll-Free SMS delivery delays to Verizon Network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).