Issue Purchasing Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing Purchasing Phone Numbers issues. This incident has been resolved.

Posted Jan 11, 2024 - 12:33 PST

Monitoring

Purchasing Phone Numbers is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jan 11, 2024 - 12:05 PST

Update

Our engineers are continuing to investigate an issue with an “Emergency Address” error while purchasing Phone Numbers and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 11, 2024 - 09:47 PST

Update

Our engineers have identified an issue with an “Emergency Address” error while purchasing Phone Numbers and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 11, 2024 - 08:57 PST

Investigating

We've become aware of a potential issue with Purchasing Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 11, 2024 - 08:29 PST

This incident affected: PHONE NUMBERS.