Latency for Legacy Shortened Link

Incident Report for Twilio

Resolved

Legacy Shortened Link was degraded for 36 minutes between 10:15 am and 10:51 am Pacific Time on 10/30/2022. During this period, customers may have experienced high latency and some failures when resolving shortened link requests. The issue has now been resolved.

Posted Oct 30, 2022 - 11:10 PDT

Investigating

Our monitoring systems have detected a potential issue with legacy shortened link. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 30, 2022 - 10:53 PDT