SMS Delivery Delays to Bakcell and Nar Mobile Networks in Azerbaijan

Incident Report for Twilio

Resolved

We have observed a full recovery in SMS delivery to Bakcell and Nar Mobile networks in Azerbaijan. This incident has been resolved.

Posted May 29, 2023 - 16:24 PDT

Monitoring

We are observing recovery in SMS delivery to Bakcell and Nar Mobile networks in Azerbaijan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 29, 2023 - 14:40 PDT

Update

We continue experiencing SMS delivery delays when sending messages to Bakcell and Nar Mobile networks in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 29, 2023 - 10:56 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Bakcell and Nar Mobile networks in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 29, 2023 - 08:54 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Bakcell and Nar Mobile networks in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 29, 2023 - 07:54 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).