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        SMS Delivery Delays to MTN Network in Sudan

        Incident Report for Twilio

        Resolved

        We continue experiencing SMS delivery delays when sending messages to MTN Network in Sudan, but since the impact is limited to a small set of customers, we are closing this incident post and will reach out to these customers individually for further follow-ups.
        Posted May 10, 2023 - 13:59 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted May 10, 2023 - 10:28 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted May 09, 2023 - 10:28 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted May 08, 2023 - 10:28 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted May 07, 2023 - 10:28 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted May 06, 2023 - 10:22 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted May 05, 2023 - 18:19 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted May 05, 2023 - 10:22 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted May 05, 2023 - 06:21 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 05, 2023 - 04:21 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted May 05, 2023 - 03:21 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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