SMS Delivery Delay to T-Mobile Network in the US for a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to T-Mobile Network in the US for a Subset of Short Codes. This incident has been resolved.

Posted Nov 25, 2024 - 17:03 PST

Monitoring

We are observing recovery in SMS delivery delays to T-Mobile Network in the US for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 25, 2024 - 15:05 PST

Update

We continue to experience SMS delivery delays to T-Mobile Network in the US for a Subset of Short Codes. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 25, 2024 - 13:05 PST

Investigating

We are experiencing SMS delivery delays to T-Mobile Network in the US for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

Posted Nov 25, 2024 - 12:05 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).