Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Claro Network in Brazil
Incident
Report for Twilio
Resolved
We have observed a complete recovery in SMS delivery delays when sending messages to Claro Network in Brazil. This incident is resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Claro Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to Claro Network in Brazil. Our engineers are continuing to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in an hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America) and PROGRAMMABLE MESSAGING (SMS).