Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Failure From a Subset of Short codes to Puerto Rico Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures to Puerto Rico numbers from a subset of Twilio Short Codes. This incident has been resolved.
Update
We are observing successful SMS delivery to Puerto Rico numbers from a subset of Twilio Short Codes for the last 30 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing successful SMS delivery to Puerto Rico numbers from a subset of Twilio Short Codes for the last 30 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
We are experiencing SMS delivery failures to Puerto Rico numbers from a subset of Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery failures to Puerto Rico numbers from a subset of Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery failures to Sprint Network from a subset of Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).