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System Metrics
User Authentication Identity API High Latency for Verizon in United States
Incident
Report for Twilio
Resolved
We are no longer experiencing User Authentication Identity API High Latency for Verizon in United States. This incident has been resolved.
Update
We have observed a recovery in User Authentication Identity for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have observed a recovery in User Authentication Identity for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing User Authentication Identity API high latency for Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
Twilio customers may be experiencing User Authentication Identity API high latency for Verizon in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Lookup SIM Swap, Legacy Identity MatchAndAttributes).