SMS Delivery Report Delays to Digicel Network in Papua New Guinea

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays to Digicel Network in Papua New Guinea. This incident has been resolved.

Posted Jul 11, 2022 - 02:11 PDT

Monitoring

We are observing recovery in delivery report delays when sending to Digicel Network in Papua New Guinea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 11, 2022 - 00:18 PDT

Update

We are still experiencing delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 10, 2022 - 22:03 PDT

Update

We are still experiencing delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 10, 2022 - 20:03 PDT

Investigating

We are experiencing delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 10, 2022 - 19:02 PDT