Toll-Free SMS delivery degradation towards Verizon and T-Mobile, USA

Incident Report for Twilio

Resolved

This incident has been resolved

Posted Sep 26, 2019 - 03:06 PDT

Investigating

We are observing SMS delivery degradation for Toll-Free SMS sent towards Verizon and T-Mobile handsets in the US. We are working with our carrier partners to resolve the issue. We will provide an update as soon as we have more information.

Posted Sep 26, 2019 - 00:52 PDT

This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).