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        SMS Delivery Failures To a Subset of Twilio Israel Longcodes

        Incident Report for Twilio

        Update

        We are continuing to experience SMS delivery failures to a subset of Twilio Israel Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted May 11, 2025 - 22:13 PDT

        Update

        We are continuing to experience SMS delivery failures to a subset of Twilio Israel Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted May 11, 2025 - 19:01 PDT

        Update

        We are continuing to experience SMS Inbound delivery failures to Israel via a subset of Longcodes. While SMS Outbound delivery to Israel and Brazil is recovering via a subset of Longcodes. Our Engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted May 11, 2025 - 03:56 PDT

        Update

        We are continuing to experience SMS Inbound delivery failures to Israel via a subset of Longcodes. While SMS Outbound delivery to Israel and Brazil is recovering via a subset of Longcodes. Our Engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted May 10, 2025 - 04:22 PDT

        Update

        We are continuing to experience SMS Inbound delivery failures to Israel via a subset of Longcodes. While SMS Outbound delivery to Israel and Brazil is recovering via a subset of Longcodes. Our Engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted May 09, 2025 - 04:26 PDT

        Update

        We are continuing to experience SMS delivery failures to Brazil and Israel via subset of Longcodes. Our Engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted May 08, 2025 - 03:58 PDT

        Update

        We are continuing to experience SMS delivery failures to Brazil and Israel via subset of Longcodes. Our Engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted May 07, 2025 - 03:50 PDT

        Update

        We are continuing to investigate this issue.
        Posted May 06, 2025 - 03:59 PDT

        Update

        We are experiencing SMS delivery failures to Brazil and Israel via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted May 06, 2025 - 03:58 PDT

        Update

        We are experiencing SMS delivery failures to Brazil and Israel via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted May 05, 2025 - 12:06 PDT

        Update

        We are experiencing SMS delivery failures to Brazil and Israel via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted May 05, 2025 - 02:46 PDT

        Update

        We are experiencing SMS delivery failures to Brazil and Israel via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted May 04, 2025 - 22:47 PDT

        Update

        We are experiencing SMS delivery failures to Brazil and Israel via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 04, 2025 - 20:47 PDT

        Update

        We are experiencing SMS delivery failures to Multiple Countries via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 04, 2025 - 19:38 PDT

        Investigating

        We are experiencing SMS delivery failures to Brazil via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 04, 2025 - 18:38 PDT
        This incident affects: CARRIER NETWORK (SMS, Middle East & Africa).
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